Privacy Policy
1. General Information
The protection of your personal data is especially important to us. We therefore process your data exclusively based on the legal provisions (GDPR, TKG 2003). This privacy policy informs you about the most important aspects of data processing on our website www.aeterna.health.
2. Data Controller
Aeterna Omics Health GmbH
Getreidemarkt 8
1010 Vienna, Austria
Email: office@aeterna.health
3. Collection and Storage of Personal Data
3.1 Automatic Data Collection When Visiting the Website
When visiting our website, the following data is automatically collected:
IP address of the user
Date & time of access
Browser type & operating system
Visited pages & duration of stay
This data is used solely for technical security and website optimization and is deleted after a maximum of 30 days.
3.2 Contact via Form or Email
If you contact us via the contact form or email, we store your information to process your request. This data will not be shared without your consent.
3.3 Booking Initial Consultations via Calendly
To book an initial consultation, we use the Calendly service. When you book an appointment, your contact details are shared with Calendly. For more information about their privacy policy, visit www.calendly.com/privacy.
3.4 Use of Cookies
Our website uses cookies to enhance the user experience. You can disable cookie storage in your browser settings, though this may limit the functionality of the website.
Types of cookies used on our website:
Necessary cookies: Technically essential for website operation
Analytics cookies: For anonymous data collection to improve our offerings (Google Analytics)
Marketing cookies: Enable personalized ads and social media functions
4. Google Analytics & Tracking Technologies
Our website uses Google Analytics to analyze user behavior. Google stores your data anonymously and processes it in the USA. You can opt out of Google Analytics data collection here: Google Opt-Out.
5. Your Rights Under the GDPR
You have the right to:
Access your stored data
Correction, deletion, or restriction of processing
Revoke your consent to data processing
Data portability
To exercise any of these rights, contact us at office@aeterna.health.
6. Data Retention & Deletion
We store personal data only as long as necessary for the respective purpose or until a legal retention period expires.
7. Data Security
We implement technical and organizational security measures to protect your data as best as possible.
8. Changes to the Privacy Policy
This privacy policy may be updated from time to time. Please check this page regularly for any changes.
